Please ensure you are logging into your Crowdcube account that contains the investment you are receiving an exit or dividend payout for.
If you have not logged into your account for a while, you may have to complete our investor categorisation and assessment again. These will need to be completed before proceeding.
Once you’re logged into the right account, click on the link in the email you received to confirm your details and receive your payout.
If the link is still not working after trying the above, please contact us.