AML checks
- What is an anti-money laundering check?
- What do you accept as proof of ID?
- What documents do you accept as proof of address?
- Why has my proof of ID been rejected?
- Why has my proof of address been rejected?
- Why has my driving license been rejected?
- Can I upload my drivers licence to verify both my identity and my address?
- Why do you need to see both sides of my proof of ID document?
- I have accidentally uploaded the wrong documentation, what should I do?
- I have recently moved house, and have not received any bill yet. What should I do?
- I am a student and living in at a temporary address, what POA document can I submit?
- What do I do if my bank and utility accounts are online or paperless?
- You accepted my payment card, why do I need to submit documentation for review?
- I have received an email asking me to submit documentation, is this a genuine request?
- I have been asked to submit documentation, but I have done this before. Why do I need to do this again?
- What will happen if I do not supply acceptable documentation?
