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  1. Help Centre
  2. Investors
  3. Verifying your identity

Verifying your identity

  • I have received an email asking me to submit documentation, is this a genuine request?
  • You accepted my payment card, why do I need to submit documentation for review?
  • Why do you need to verify my identity?
  • I’m investing as a company, what documents do you need to verify my company?
  • What do you accept as proof of ID?
  • What do you accept as proof of address?
  • What do I do if my bank and utility accounts are online or paperless?
  • Can I upload my identity documents from logging into my profile?
  • I have accidentally uploaded the wrong documentation, what should I do?
  • I have recently moved house, and have not received any bills yet. What should I do?
  • I am a student and living in at a temporary address, what POA document can I submit?
  • I have been asked to upload documentation, but I have done this before. Why do I need to do this again?

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