When investing on Crowdcube your payment may be taken shortly after you invest, or when the opportunity has funded and is closed to further investment.
You will be informed when you invest which method is used for that opportunity.
Upfront payment
Once you make an investment in an opportunity, payment will be taken from your card shortly after the investment is made.
Payment may be delayed if additional AML/KYC checks are needed. You will be notified before any payment is taken.
Most payments are successful, however some investors have a successful investment but failed payment. Those investors will be notified by email to try again, and if that does not work, they can contact support.
Payments taken upfront, in some circumstances, may be cancelled and funds returned to the investor. This can happen if an opportunity gets cancelled or if an investor fails AML/KYC checks (and we are unable to resolve them in time for the round to complete post-funding).
You can cancel your payment and have funds returned while the opportunity is live and up to the end of the cooling off period.
Once an opportunity has been funded and has closed to further investment, you will receive a cooling off email, which includes the Summary of Key Information for you to review.
During this cooling off period, which is generally no shorter than 4 days (including weekends), you’ll have the opportunity to review your investment before it becomes final. In this period you can still cancel your investment.
Post-funding payment
Once an opportunity has been funded and has closed to further investment, you will receive a cooling off email, which includes the Summary of Key Information for you to review.
During this cooling off period, which is generally no shorter than 4 days (including weekends), you’ll have the opportunity to review your investment before it becomes final. Once the cooling off period has expired, we’ll send you an email confirming when your payment, which includes your investment and Crowdcube’s investment fee, will be collected.