Verifying your identity
- I have received an email asking me to submit documentation, is this a genuine request?
- You accepted my payment card, why do I need to submit documentation for review?
- Why do you need to verify my identity?
- I’m investing as a company, what documents do you need to verify my company?
- What do you accept as proof of ID?
- What do you accept as proof of address?
- What do I do if my bank and utility accounts are online or paperless?
- Can I upload my identity documents from logging into my profile?
- I have accidentally uploaded the wrong documentation, what should I do?
- I have recently moved house, and have not received any bills yet. What should I do?
- I am a student and living in at a temporary address, what POA document can I submit?
- I have been asked to upload documentation, but I have done this before. Why do I need to do this again?